Whether the bad info you saw was a misunderstanding, an exaggeration, or even an outright lie, how you respond makes a difference.
Be part of the solution. Say something!
Here are a few approaches you can take based on the situation.
Question it
If you’re not ready to correct or debunk bad information, question it. The idea is to nudge the sharer, and whoever else sees it, to really think about whether the content is accurate.
Ask Yourself
Ask yourselfDo you want to avoid saying the person is wrong?
Ask yourselfIs the topic something people feel strongly about, like politics?
Ask yourselfDoes the person have a history of arguing and ignoring others or facts?
Ask yourselfAre people who see the post more likely to listen to the sharer than you?
Try Saying
Try saying“Are you sure that’s true?”
Try saying“Is that source reliable?”
Try saying“I think that might be a myth.”
Correct it
Spot some bogus info? Just share accurate information from a trusted source that shows the truth. You don’t even have to mention the false info to correct it.
Ask Yourself
Ask yourselfWill a lot of people see the post?
Ask yourselfDo you have accurate info that corrects the bad info?
Ask yourselfDo other people see you as an expert or authority?
Try Saying
Try saying“The Times issued a correction on that yesterday; the official social distancing guideline is still 2 metres.”
Try saying“Health Canada has studied cellphone radiation for years and set guidelines to make sure it stays under safe levels.”
Try saying“Stats Canada says the crime rate is a lot lower than it was 20 years ago.”
Debunk it
You can take the power away from bad information by showing that it’s wrong and why. Hopefully, once you’ve debunked the
bad info, onlookers will want to know the truth.
Ask Yourself
Ask yourselfAre you okay with saying the person who posted it is wrong?
Ask yourselfCan you clearly show that the info is false?
Ask yourselfDid the person share it because it supports something they strongly believe in, even though they knew it might be false?
Try Saying
Try saying“I checked other sources and it turns out
that picture is actually from after a rock
concert, not a protest march.”
Try saying“I checked Snopes and they say that video is fake.”
Try saying“Fact-checkers have proven that the sign was Photoshopped.”
There’s no wrong answer! You may not convince the person who shared false info, but you can keep others from believing it.